Dr. Margaret (Margie) Balfour received a BA in Biology at Johns Hopkins University, then received her MD and a PhD in Neuroscience from University of Cincinnati. She completed her residency training in Psychiatry at UT Southwestern, where she was Chief Resident, followed by a fellowship in Public and Community Psychiatry. As a fellow, she worked with ValueOptions of Texas to help develop an Intensive Care Management Program for high-need individuals who require a disproportionately high amount of services in the NorthSTAR public behavioral health system, studied service use among high utilizers, and provided clinical care to people experiencing homelessness with Dallas Metrocare. She was also awarded a two year fellowship in Public Psychiatry from the American Psychiatric Association, which provided the opportunity to travel to other cities to learn about different public behavioral health systems and programs. In August 2011 she was appointed as an Assistant Professor in Psychiatry at UTSW and Associate Medical Director for Performance Improvement in Behavioral Health at Parkland Hospital. Her primary interest is developing recovery-oriented systems of care to better serve complex and vulnerable patients in public sector/safety net settings, informed by both cross-systems data analysis and individual patient experiences. She also continues to provide clinical care as an attending physician at Parkland and supervises UTSW residents using a strengths-based, recovery-oriented approach. In addition to her work at UTSW and Parkland, she serves as the Performance Improvement Coordinator for the Dallas County Behavioral Health Leadership Team, a group of stakeholders chartered by the Hospital District and Commissioner's Court to improve care and accountability for those struggling with mental illness and substance use disorders in the Dallas community.